22% calls to helpline tied to sexual assault

After analysing more than four lakh calls made to Delhi government's helpline number for women in distress since January, officials found that at least 48 per cent of the complaints were related to stalking and 22 per cent to violence and sexual assault.

The data was presented to Chief Minister Sheila Dikshit on Thursday who chaired the second review meeting of Helpline 181 and acceded to a slew of demands to improve the service.

The 181 helpline was launched in the wake of the public outrage that followed the December 16 gangrape. Records show that the helpline, on average, received 1,800 calls everyday."

"The CM has advised us to hold coordination meetings with all stakeholders — Delhi Police, Delhi Commission for Women (DCW), Delhi Legal Services Authority and hospitals — to improve our functioning," an official said.

According to sources in the CMO, Dikshit also advised the DCW to purchase at least four more emergency response vehicles for the commission's exclusive use.

The official said Dikshit also directed that the number of mahila panchayats be increased from 48 to over 100 in the next three months.

Dikshit also approved aid from Indraprastha Institute for Information Technology to rectify any technical problems in helpline software.

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