Consumer forum asks doctor to pay Rs 5 lakh for negligence

The Chandigarh Consumer Disputes Redressal Commission has directed Dr S C Pandhi of Pandhi Hospital in Sector 36 to pay a compensation of Rs 5 lakh to Karan Kaushik, a resident of Sector 23, for the wrong treatment given to him.

President of the Commission Justice Sham Sunder and Members Neena Sandhu and Jagroop Singh Mahal have also directed the hospital to pay litigation costs of Rs 10,000 to Karan.

In his complaint before the Commission, Karan stated that in February 2008, he approached Pandhi at his hospital for treatment of Bilateral Max Sinusitis. Karan said he needed the treatment as he had applied for conversion of his license of Commercial Pilot issued in the USA to an Indian licence.

Karan also told the doctor that he was declared temporarily unfit class-I after medical assessment on account of Bilateral Max Sinusitis, and was advised to undergo Functional Ensoscopic Sinus Surgery (FESS) by medical experts of the Indian Air Force (IAF) who had checked him.

Karan stated in his complaint that instead of conducting FESS, Dr Pandhi told him that Septoplasty was required.

Karan said that being a layman, he believed that the doctor was giving him the recommended treatment. Karan said the doctor prescribed various medicines/tests on which he spent Rs 15,000 approximately. Pandhi performed Septoplasty on February 15, 2008.

However, on February 26, the IAF medical experts told him that due to the wrong operation performed on him, septal perforation had occurred in his nose, and he could be declared permanently unfit for getting an Indian license for commercial pilot. Karan then approached PGI, Chandigarh; Ganga Ram Hospital and Indraprashta Apollo Hospital at New Delhi.

At all these hospitals, he was told that the required surgery of FESS was not done, and despite their best efforts the perforation could not be covered up.

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