E-governance: AMC focuses on CCTV surveillance, GIS mapping

Closed-circuit television (CCTV) camera surveillance system at public places, Comprehensive Complaint Redressal System (CCRS) and Geographical Information System (GIS) mapping of city are some of the ambitious e-governance projects of the Ahmedabad Municipal Corporation (AMC).

The civic body has proposed these plans, which will cost around Rs 24.8 crore, in its annual budget draft for the year 2013-14. The AMC plans to implement these by 2014.

The surveillance project includes installation of CCTV cameras at civil hospitals, traffic signals, Bus Rapid Transit System (BRTS) and Ahmedabad Municipal Transport Services (AMTS) buses and routes, bridges and parks. These points have been selected after consulting the city police and keeping in view past incidents of blasts, thefts and violation of traffic rules.

"There is a proposal to implement an online Comprehensive Complaint Redressal System (CCRS) per ward in the coming financial year. Under this, a unique ID will be generated for complaints related to all departments. With the help of this system, complainants can track the status and disposal of their complaints," said municipal commissioner Guruprasad Mohapatra.

The AMC is also planing GIS mapping of all assets and buildings. All future underground utilities like water, drainage and storm water line, street lights and building plan permissions will be mapped and any related work will be planned after generating a separate GIS database. Comprehensive property tax related information will also be available through GIS.

"All the future work related to underground utilities including water, sewerage and storm water line, streetlights and building plans permissions will be available through GIS. Already, due to lack of data related to underground utilities, the AMC has been facing a lot of problems pertaining to digging and laying of pipes and cables," said Mohapatra.

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