Helpline keeps ringing, more complaints pour in

While one of the callers reported about a malfunctioning streetlight at Kaimbwala village, another caller wanted to make a suggestion

The new helpline — 9465121000 — launched by the UT police is not only receiving calls pertaining to the problems in policing, but also about the local civic issues. The helpline was launched by the UT police chief, R P Upadhyaya, on Friday night and since then, the number has received about half a dozen calls.

While one of the callers reported about a malfunctioning streetlight at Kaimbwala village, another caller — a senior citizen — wanted to make a suggestion.

Deputy Superintendent of Police (DSP) Surjit Singh Malik, who was on duty on Friday night, had received a call by Rani Chauhan who reported a malfunctioning streetlight. Though the police did not have much to do about the problem, the issue was sorted out by passing the complaint to the Municipal Corporation.

Senior Superintendent of Police Naunihal Singh told Chandigarh Newsline, "Chandigarh has only one control room which is being used by the residents to report any problem that they are facing. Though we are not able to solve all the problems, we are efficient enough to pass the message on to the department concerned."

He said that police were just helping the residents to solve their problems. "It is not that we are encouraging the residents to call on 100 for each problem. But then we are also not refusing to help them if they do call," he added.

On Saturday night as well, DSP Ram Chander, who has joined the UT police on deputation from the Delhi Police, received two calls. One of the calls was from a spot where some people were fighting. "I received a call saying that a PCR vehicle had reached the spot but the problem was still not sorted out. The investigating officer from the police station concerned had not reached the spot. So I called the police station to send the officer," the DSP said.

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