Scanners at rly stations weren’t a necessity

MAYURA JANWALKAR: Do you think in future it would be possible to buy local train tickets online?

SJ: Even in the most advanced countries people use methods like smart card and vending machines for ticketing. Our system is centralised, so it would be difficult to have online ticketing.

SAGNIK CHOWDHURY: There is a perception that Western Railway is more commuter friendly and has better facilities than CR in the city. Why is CR lagging?

SJ: I admit this is a fact. But this is also because Western Railway has to deal with only a straight single line, whereas CR is more complex and has three lines to manage. CR is older but priority is always given to WR. Whenever new rakes are acquired, they are given to Western Railway first.

SAGNIK CHOWDHURY: Do you ever contest such preferential treatment?

SJ: When I was with Western Railway, I used to seek more coaches for WR. Now I am with CR and ask more coaches for it.

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